policies

Please read before booking a session.

cancellation policy

Sessions with The Grounded Medium require advance notice to cancel or reschedule.

Full refund: Cancel at least 3 days (72 hours) before your scheduled session for a full refund.

Inside 3 days: Cancellations made within 3 days of the session are non-refundable.

Rescheduling: There is no self-service rebooking option. To reschedule, email info@thegroundedmedium.com.

No-shows: Missed sessions without notice are treated as a late cancellation and are non-refundable.


liability statement / disclaimer

Readings and sessions offered by The Grounded Medium are for entertainment purposes only. They are not a substitute for professional medical, legal, financial, or psychological advice, diagnosis, or treatment. No specific outcome, result, or prediction is guaranteed.

By booking a session, you acknowledge that you are participating voluntarily and that any decisions made based on information received during a session are your own responsibility. If you are experiencing a medical or mental health emergency, please contact a licensed professional or emergency services.